About Rae
01 What is Rae?
Rae is a small voice companion for older adults. It helps with daily routines, medication reminders, simple voice acknowledgements, everyday questions, and family updates when something important is missed.
Rae is designed for families who want a calmer way to support independent living.
02 How does Rae work?
A family member sets up reminders, routines, and helpful household notes in the Rae app. Rae then speaks reminders out loud, listens for simple responses, and helps the older adult through everyday tasks by voice.
For example, Rae might say, “It’s time for your evening medication.” The older adult can respond, “I took it,” and Rae will record that the reminder was acknowledged.
If Rae does not hear an acknowledgement, it can gently remind again and then notify a selected family member when the reminder is important.
03 What does Rae actually do?
Rae helps with the everyday moments that often turn into a call, a worry, or a trip to an older adult’s home.
- Medication and routine reminders
- Morning and evening check-ins
- Simple voice acknowledgements
- Missed-reminder family updates
- Light companionship and conversation
- Basic household help, such as walking through the TV remote, finding the right input, or answering simple “How do I...?” questions
- Family-provided notes, such as “The blue remote controls the TV” or “Press Input, then HDMI 1”
The goal is simple: Rae helps older adults get through small daily tasks more independently, while helping families spend less time on repetitive troubleshooting and more time on meaningful connection.
Everyday use
04 Is there a Rae app?
Yes. Rae has an app for setup, reminders, household notes, and family updates.
The older adult does not need to use the app. Rae is designed so a family member handles setup while the older adult interacts mostly by voice.
05 Is Rae easy to use?
That is the goal. Rae is voice-first, so the older adult does not need to tap through menus or learn a complicated device.
For important reminders, they can respond with simple phrases such as “Yes,” “I took it,” “Repeat that,” or “Remind me later.”
They can also talk to Rae more naturally — asking questions, working through simple household tasks, or having a light conversation. Rae is designed to feel like a helpful companion, not just a command-based alarm.
06 How is Rae different from Alexa or a phone alarm?
Alexa and phone alarms can be helpful, but they are not designed around the family-support loop.
Rae does not simply say a reminder and disappear. Rae can listen for an acknowledgement, repeat gently if needed, notify a selected family member when something important remains unacknowledged, and use family-provided household notes to help with familiar tasks.
Rae is less about smart-home commands and more about everyday support: routines, reminders, simple conversations, household help, reassurance, and reducing the little moments that turn into extra calls or trips.
Privacy and safety
07 Does Rae have a camera?
No. Rae does not have a camera.
We believe routine support should feel helpful and respectful, not like someone is being watched.
08 Is Rae always listening?
Rae listens locally for its wake word so it knows when you are speaking to it. It does not continuously send conversations from your home to the internet.
Audio is only processed for a response after Rae is activated or during an active reminder. Rae does not save audio recordings by default.
A physical microphone switch lets you completely turn off the microphone at any time. Rae’s light clearly shows when the microphone is off.
09 How is privacy protected?
Rae is designed to support routines, not surveil people.
Rae is not designed as a remote listening device. The family experience is focused on practical updates, such as whether a reminder was acknowledged or missed — not a feed of private conversations.
We will share more detailed privacy information before broad launch.
10 Is Rae a medical or clinical device?
No. Rae is not a medical device, clinical device, emergency response system, or replacement for a caregiver.
Rae does not provide medical advice, change medication instructions, diagnose conditions, or guarantee medication adherence. Rae helps with routine reminders, everyday support, and family updates.
Internet, power, and service
11 Does Rae require Wi-Fi?
Yes. Rae needs Wi-Fi for family updates, app connection, and connected voice features.
We are designing Rae to make routine reminders as reliable as possible, but family notifications and connected features require an internet connection.
12 Does Rae need to be plugged in?
Yes. Rae is designed to stay plugged in.
For this kind of everyday support, we believe wall power is better than relying on a battery that someone has to remember to charge.
13 Does Rae have a subscription?
Yes. Rae service is $9.99 per month or $99 per year.
The service supports family updates, connected voice features, household notes, reminders, check-ins, and ongoing improvements.